Priority Waitlist Support
Already on the waitlist? Use your registered email to receive priority assistance, product updates, and onboarding walkthroughs when the beta drops.
Manage your waitlist spot Support Desk
We keep Tamil Nadu campaign builders moving fast.
Whether you are an advertiser, mediator, designer, or venue partner, our support team is ready with Tamil and English assistance, product walkthroughs, and campaign troubleshooting.
Email our success desk
Need help with inventory mapping or campaign planning? Drop us a note at support@nexgenads.space and we will reply within one business day.
Email supportSchedule a Tamil onboarding call
Preferred a quick voice walkthrough? Book a 20-minute slot and our Coimbatore success pod will guide you through the PWA and push notification setup.
Book a callIncident response promise
If you spot a blocker while planning campaigns or uploading creatives, follow these steps so we can resolve it quickly.
- Capture screenshots or the error message you receive inside the PWA.
- Include your device model, OS version, and the approximate time the issue occurred.
- Email the details to support@nexgenads.space with the subject “Incident Report - <your company>”.
- We will acknowledge within 4 hours and share progress updates until resolved.
Live status
All systems operational for survey uploads, waitlist enrolment, and push notifications.
Planned maintenance notifications are sent via the NexGenAds PWA and our waitlist email updates at least 24 hours in advance.